A podcast for operators & leaders

Operating
on Purpose

Two COOs. Decades of real-world experience. Three things per episode.

Penny Cook and Sarah Wilson are fractional COOs who have spent decades leading operations inside growing, complex businesses. Each week they take one topic and break it into three practical insights you can put to work right away.

Penny Cook and Sarah Wilson
Listen on New episodes every week

Where strategy meets execution

You get two experienced COOs in your corner every week, thinking through the topics that matter most to operational leaders. Operating on Purpose is the practical, honest, insightful conversation that will uplevel you and your team.

In the time it takes to have your first cup of coffee, we give you three insights on a topic that you can put to work with your team right away. Every episode draws from decades of hands-on operational leadership, because that's where the best advice actually comes from.

Explore Episodes

Three things you need to hear

Browse all episodes →
18
✦ Three Things
Enabling ERP Success New
⏱ 15 min
The conversation delves into the critical factors for ERP project success, emphasizing the importance of scope management, change management, and resource protection. It highlights the role of leaders in making key decisions and setting the tone for successful ERP implementation. Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect!
17
✦ Three Things
Leveraging AI in Your Operations
⏱ 15 min
The conversation explores the essential prerequisites for leveraging AI in business operations. It emphasizes the importance of providing context to AI, using AI for high-leverage tasks, and maintaining human oversight in AI operations. Reach out to Penny Cook or Sarah Wilson on LinkedIn to connect!
16
✦ Three Things
Eliminate "Try Harder" Culture
⏱ 15 min
The conversation explores the concept of a 'try harder' culture and its impact on organizations. It delves into the identification of this culture, reframing errors as system signals, and designing operations at the right pace for sustainable growth and success.

Also in the catalog: Eliminate "Try Harder" Culture · Great Project Sponsors Do This · How to Gamify Your Operations · Engagement Surveys: Best Practices · Are Your Metrics Making You Better? · Fostering Accountability · Bridging the Data and Execution Gap · Blind Spots That Hit Margin · Mastering Difficult Conversations · Busy vs. Productive · Getting Ready for AI · Operations That Scale

Browse the full catalog →
Your Hosts

Two lenses. One seat.

Penny Cook
Penny Cook
Fractional COO & Co-Host

Penny Cook is a fractional COO and operational consultant who helps growing companies turn ambition into execution. She specializes in building the systems, teams, and processes that enable businesses to scale with clarity and control.

Penny is the co-founder of Cook&Brand and has spent her career in leadership roles across technology, services, and consumer goods. She has completed both the startup-to-IPO and startup-to-sale journeys, and currently serves on the Board of Directors for Naturally Seattle.

She is known for bringing structure to complexity and works closely with founders to turn strategy into action, whether the business is growing fast, seeking operational stability, or navigating a change.

Sarah Wilson
Sarah Wilson
Fractional COO & Co-Host

Sarah Wilson is a fractional COO and operational turnaround partner who helps founder-led companies bring structure to growth.

With a background spanning finance, operations, and transformation, she specializes in simplifying complex business processes into clear, scalable systems. Her work focuses on process design and operational alignment, helping leaders move from reactive execution to intentional growth.

Known for her calm, systems-first approach and emotionally intelligent leadership, Sarah partners closely with founders to translate vision into execution, ensuring the business runs with clarity, consistency, and control.

Have a question or topic idea?

We love hearing from operators, founders, and leaders in the trenches. Got a question you'd like us to tackle? A topic we should cover? Or just want to share what's resonating?

Send us a message and we'll do our best to respond, and your question might just make it into a future episode.

💡
Submit a topic or question We read every message and pull the best questions into future episodes.
🎙
Guest inquiries Are you an operator, founder, or practitioner with a story to tell? We'd love to hear from you.

✓ Thanks for reaching out! We'll be in touch soon, and your question might just make it into an episode.